Digital & Email Production Coordinator
Coordinate and execute Citywire’s email and web content, keeping client satisfaction and campaign quality front of mind.
We're looking for a Digital Production Coordinator to join our Digital Production team and and learn the ropes of building, testing, and sending custom email campaigns.
If you have a foundational grasp of HTML/CSS and are excited to grow your skills in digital media, this is a great step into the industry. Working alongside our Head of Digital Production, you’ll get hands-on experience tweaking templates, testing across different screens, and working with both internal teams and clients to bring commercial and editorial campaigns to life.
What you'll be doing:
Building, testing and implementing responsive, basic custom HTML emails for both internal and commercial campaigns.
Managing full email campaign workflows - from receiving HTML content to testing, versioning, scheduling and deployment.
Utilise AI writing and coding assistants (like Claude or Copilot) to help write, debug, and optimise email code and content faster.
Preview emails across different devices and inboxes to make sure layouts look great before launch.
Working directly with clients during testing phases, ensuring edits and feedback are incorporated efficiently.
Generating post-campaign reports and providing insights and analysis on performance.
Creating and maintaining microsites using platforms such as WordPress.
Working closely with the Sales, Product Management and wider Digital Production teams.
What we're looking for:
Foundational HTML & CSS Knowledge: A basic or working knowledge of HTML and CSS to build and edit responsive emails.
AI & Automation Mindset: Curious about AI tools and eager to learn how to use them to automate routine tasks, draft template code, or brainstorm ideas.
Eagerness to Learn: Excited to learn email marketing workflows, testing tools, and content management platforms.
Communication Skills: Strong communication skills, with confidence liaising with clients and internal teams.
Organisation & Project Management: Excellent organisational skills, able to manage multiple deadlines and priorities effectively.
Attention to Detail: High attention to detail across content layout, testing and quality assurance.
Reporting & Data Skills (Desirable): Experience producing reports and working with campaign performance data.
Email Testing Tools (Desirable): Familiarity with email testing and optimisation platforms such as Litmus or Email on Acid.
CMS Experience (Desirable): Some experience using content management systems to maintain and update websites.
Meet Citywire
We cover - and connect - all sides of the $100 trillion global asset management industry - through our news, events and insights.
At Citywire, we uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Our culture promotes constructive dialogue and collaboration on a global scale.
Join the team at the Heart of Wealth.
Our perks:
Generous holiday entitlement: Start with 25 days per annum, increasing to 28 days after three years' service, and 30 days after five years' service, in addition to bank holidays.
Flexible working options.
Annual allowance for well-being activities or gym memberships, with assistance available for monthly or annual costs.
Eye-test and glasses allowance.
Competitive private pension scheme.
Critical illness cover and group life assurance from day one of employment.
Well-being support: Access to an independent Employee Assistance Programme, available 24/7.
Cycle to work scheme and annual travel card loans.
Techscheme: Purchase the latest tech through our employer scheme, spreading the cost over 12 months with National Insurance savings.
After two years of continuous service, access group income protection, private medical, and dental insurance.
Citywire is an equal opportunities employer.
- Department
- Production
- Role
- Digital Production Coordinator
- Location
- London
- Remote status
- Hybrid
About Citywire Financial Publishers Ltd
For 25 years we have built up the most complete picture of the decision-makers who drive the way the global wealth industry invests more than $90tn in assets.